- Activity Dashboard
- CRM
- Cataloging/Categorization
- Credit Card Processing
- Customer Accounts
- Design Management
- Email Marketing
- Inventory Management
- Multi-Channel Marketing
- Multi-Store
- Online Store Builder
- Order Management
- Pre-built Templates
- Product Configurator
- Promotions Management
- Real Time Analytics
- Real Time Editing
- Returns Management
- SEO Management
- Shipping Management
- Shopping Cart
- Tax Management
- Website Management
Common features of eCommerce software
- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Cataloging/Categorization
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customizable Branding
- Customizable Templates
- Data Security
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Tracking
- Kitting
- Loyalty Program
- Mobile Access
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Order Management
- Order Processing
- Order Tracking
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Reviews Management
- SEO Management
- Sales Orders
- Shipping Management
- Shopping Cart
- Social Media Integration
- Template Management
- Templates
- Third Party Integrations
- Website Management
- eCommerce Management
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Catalog Management Features
Categories
- Search and sort to easily find categories
- Manage categories and sub-categories
- Feature categories within navigation or on the homepage
- Set categories as “active” or “inactive”
- Set page URL’s and SEO elements for categories
- Manage categories thumbnails and images
Brands
- Manage brands
- Feature brands on the homepage
- Set brands as “active” or “inactive”
- Set page URL’s and SEO elements for brands
- Manage brand logos
- Manage products associated with brands
Products
- Search and sort to easily find products in certain categories or with specific attributes
- Easily manage and edit products
- Product fields include name, SKU, product details, additional details, list price, your price, weight, stock, minimum quantity order amount, handling fee, and more.
- Ability to select options such as featured, free shipping, reviews allowed, require moderation for reviews, and more
- Add and manage main product image and additional product images
- Microsoft Word-like editor for managing content block, such as product details
- Feature products on the homepage
- Set products as “active” or “inactive”
- Add products to a single category or multiple categories
- Select product brand
- Add and manage product options and option groups
- Add and manage related products
- Add and manage accessories
- Attach and embed YouTube videos
- Manage (approve and delete) product reviews
- Set product page URL and SEO elements for products
Easily manage your content pages and your navigation.
Content Management Capabilities
Pages
- Manage content pages and create new content pages
- Edit pages using a Microsoft Word-like content editor
- Add images and manage uploaded image library
- Image editing and cropping tool
- Set page as “active” or “inactive”
- Set page URL and SEO elements
Easily manage your blog posts.
Blog
- Manage blog posts
- Set blog publish date
- Set post as “active” or “inactive”
- Add blog summary and full blog post using Microsoft Word-like content editor
- Add images and manage uploaded image library
- Select blog category and author
- Attached blog posts to product pages
- Set post URL and SEO elements
Homepage Banners
- Manage homepage banners
- Set banner sort orders
- Set banner URL or leave unlinked
- Set banners as “active” or “inactive”
Navigation
- Manage your main navigations including header, side, and footer
- Add drop-down to main navigation
- Manage SEO elements on links such as link title
- Set links to open in the same or new window
Auto Email Messages
- Manage main email template design
- Set messaging for order status emails
- Set messaging for thank you an email on product reviews and blog comment submissions
Manage automated email messages that go out to customers.
Review Management
- Manage all product reviews
- Set reviews to “approved” or delete reviews
Comment Management
- Manage all blog comments
- Set comments to “approved” or delete comments
Customer Management
Customers
- Search and sort to easily find customers by first name and last name
- Manage customer accounts
- View customer details and previous orders
- View individual customers product reviews
- Add private comments to a customer
- Delete customer accounts
- Reset customer passwords
- Export customers to Excel
- Export customer subscribed to email newsletter to Excel (import capabilities for 3rd party email systems)
View orders and manage order details and status.
Order Management Features
Orders
- Search and sort to easily find orders by specific variables
- Manage and updated order status
- View order number and all customer information
- View order information and purchase details (products, tax, shipping, addresses, etc.)
- Add private notes to the order
- View shipping and billing address maps
- Create and manage custom order statuses
- Receive email when order is placed
- Export orders to Excel
Use the promotion engine to create thousands of promotion code possibilities.
Discount & Promotion Management
Discount Codes
- Create and manage discount codes
- Add discount codes to categories, brands, or products
- Add discount codes that affect shipping
- Set codes as “active” or “inactive”
- Ability to set percentages off, amount off, or a set price
- “Auto Apply” discount codes when product added to cart option
- Set and manage dates code is active
- Set minimum and maximum quantity requirements for discount codes
- Set number of times code can be used before automatically becoming inactive
- Ability to create effective eCommerce sales and promotions
Reporting Features
Dashboard
- Interactive administrative dashboard with charts and statistics
- Ability to change dashboard statistics to reflect specific date ranges
- Dashboard date-range reports include store sales by amount, store sales order volume, new customers vs. returning, top-selling products, top-selling brands, most used discount codes
- Dashboard general reports (not based on the date range) include low inventory reporting, total products in-store, total categories in-store, customer count, lifetime orders, and lifetime revenue
Single Reports
- Single reports, outside of the dashboard, include sales by date range, top-selling product by date range, low inventory by quantity, and new customer by date range.
eCommerce SEO Management Features
Dynamic Titles
- Manage all dynamic title tag structures throughout the website
- Configure dynamic title and META tags for categories and sub-categories
- Configure dynamic title and META tags for brand pages
- Configure dynamic title and META tags for product pages
Specific Titles & Meta Information
- Configure site-wide default title and META tags
- Configure homepage title and META tags
- Set unique title, META tags and URL information for specific content pages, category, brand or product pages
Store Settings
Shipping Options
- Set store static shipping rates based on weight, dollar amount, and zone
- Set specific price or percentage of the order
- Live shipping rates based on shipping address utilizing UPS, USPS, and FedEx
- Set and manage shipping discount codes and promotions
- Set free shipping on individual products
- Set your stores origin of shipment zip code and country code
- Active and deactivate shipping carriers
- Manage UPS, USPS & FedEx available shipping services (ground, first-class, express, etc.)
Payment Options
- Active and deactivate payment types available
- Manage Authorize.net account settings
- Manage PayPal account settings
- Allow offline payment option
Taxes & Locations
- Manage countries available
- Manage tax rates for each US State or Canadian province by percentage
- Activate and deactivate countries
- Set shipping zones per state or province
Email Configuration
- Set email server configuration and store email address
- Fields include server name, server port, username, password, enable SSL and store email address
- * Email will be configured during development
Administration Users
- Add and delete administration logins with name, email, and password
From: https://www.outerboxdesign.com/web-design-articles/ecommerce_features